Triumphant College Objectives & Values
Objectives & Values
Maintain Superior Employee Relations
· Communicate and implement the HR Policy
· Continuously revise and improve HR Strategy and Policy
· Strive to be the best company to work for
· Encourage participatory decision making
Provide Excellent Client Services
· Carry out research continuously to identify best client service norms
· Offer relevant programmes relevant to the industry
· Develop and implement a CRM system
· Acquire adequate space
Implement Quality Assurance and Control in all processes
· Review Policy, develop, communicate and implement a comprehensive Quality Assurance Plan
· Continuously assess and improve the implementation plan
Ensure Prudent Financial Management and Control
· Increase revenue by 10% annually
· Increase profit margin by 5% annually
· Reduce unit student operating costs by 5%
· Diversify sources of funding
· Continuously review and implement the Financial Policy
Re-engineer Processes and Systems
· Design communicate and implement effective and efficient operational processes
· Continuously review and improve operational processes
Forge Profitable and Effective Strategic Alliances
· Identify partners and create a collaborative database
· Enter into longterm collaboration agreements
· Develop and implement a communication strategy with partners
· Initiate and participate in corporate social responsibility activities that benefit the community
Our Values
Integrity
· Honesty
· Credibility
· Trustworthy
· Professionalism
Service Excellence
· Timeliness
· Efficiency
· Effectiveness
· Exceed client expectations
Innovation
· Creativity
· Initiative
Team Spirit
· Unit of purpose
· Togetherness
Commitment
· Working to the best of our abilities
· Ownership of the strategic objectives