Receptionist at KCC

What is Receptionist?

A receptionist is an employee taking an office or administrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business. 

Overview

A Receptionist’s duties and responsibilities include greeting visitors, helping them navigate through an office, and supplying them with refreshments as they wait. In addition, they maintain calendars for appointments, sort mail, make copies, and plan travel arrangements.

Frequently Asked Questions

What is the receptionist office?

The reception office is defined as the office in the organization where all visitors to the organization are received. Reception office is also that particular room in an organizations premises or building where callers to that organization would first call and make inquiries in the course of visiting the organization.

What are other names for receptionist?

Job titles for receptionists include ​front desk executive​, ​administrative assistant​, ​front desk officer​, ​information clerk​, ​front desk attendant​ and ​office assistant secretary​.

How do I become a receptionist with no experience?

Becoming a receptionist with no experience involves illustrating similar skills in past volunteer, extracurricular, or work experience; using contacts to get a referral; and registering with temp agencies, as well as pursuing any employment opportunities extended to high school or college students.

Which course is best for receptionist?

You do not require any formal training to become a Receptionist. A qualification such as the Certificate IV in Business Administration (BSB40515) may develop your skills and improve your understanding of various roles within the business administration section.

What is the most important skill that is required of a receptionist?

Receptionist duties require equal competence in written, phone and face-to-face communications. Empathy and understanding human behavior are skills the best receptionists excel at.

What is the difference between a reception and a receptionist?

Is that receptionist is an employee who receives visitors and/or calls, typically in an office setting while reception is the act of receiving.

Is front office and front desk same?

Unlike front desk management, a front office manager might be employed in any number of industries, though the work duties are typically the same across the board.

What four documents are most helpful for an efficient receptionist?

Answer. Naturally, a receptionist should have excellent verbal communication skills. Active listening and great customer service skills also are a must. A talented receptionist can connect callers and visitors with the right employees, as well as handle basic customer service problems and requests adeptly.

What is the opposite of receptionist?

There are no categorical antonyms for receptionist. The noun receptionist is defined as: An employee who receives visitors and/or calls, typically in an office setting.

What is front desk clerk?

A front desk clerk represents the first point of contact with the clients of a business, hotel or doctor’s office. They perform essential front desk administrative duties including answering phone calls, greeting clients, and overseeing the office budget. Also known as a front desk receptionist.

How do you answer the phone for a reception?

Answer promptly and merrily: Answer in an upbeat tone and avoid leaving callers waiting. Thank the caller for contacting the business: Express gratitude and remind the caller who they’re ringing to start the call on a positive note.

Is receptionist a good job?

Receptionist jobs are often seen as short-term roles, part-time positions, or stepping stones on your overall career path. But being a career receptionist can actually be an incredibly fulfilling career path in itself, with great earning potential.

How do I pass a receptionist interview?

Start off on the right foot by greeting the hiring manager with a genuine smile and a handshake. Make sure to look them in the eye during the interview and engage directly. Practice communicating clearly and calmly: A big part of being a great receptionist is answering phones and communicating with clients.

What is your weakness best answer?

Answer “what is your greatest weakness” by choosing a skill that is not essential to the job you’re applying to and by stressing exactly how you’re practically addressing your weakness. Some skills that you can use as weaknesses include impatience, multitasking, self-criticism, and procrastination.

Are receptionists secretaries?

The important roles of secretaries and receptionists in a business primarily differ when it comes to responsibility. Receptionists usually provide the first impression a customer gets of a company while secretaries tend to keep the wheels of the organization turning in the background.

Is front desk Officer same as receptionist?

The Front Office Executive and the Receptionist have the same work to do. A front office executive is a person who works in a company’s front office, overseeing a variety of tasks or managing staff. A receptionist is a person who is employed to answer the telephone, attend to guests, clients, etc.