Change Management at PwC Namibia Business School

Change Management at PwC Namibia Business School

What is Change Management?

Change management is a collective term for all approaches to prepare, support, and help individuals, teams, and organizations in making organizational change.


Change management drives the successful adoption and usage of change within the business. It allows employees to understand and commit to the shift and work effectively during it. Without effective organizational change management, company transitions can be rocky and expensive in terms of both time and resources.

Frequently Asked Questions

What is change management in simple terms?

Change management is defined as the methods and manners in which a company describes and implements change within both its internal and external processes.

What are the three types of change management?

Within directed change there are three different types of change management: developmental, transitional, and transformational. It is important to recognise this as the different kinds of change require different strategies and plans to gain engagement, reduce resistance, and ease acceptance.

What is the most important aspect of change management?

Communication. Communication is the cornerstone of any successful change management process. It is the golden thread that ties everything together — any objective is within reach if you create the right dialogue. Good communication helps you navigate through the fears and frustration that change may incite.

What is the role of HR in change management?

HR, as a change agent, plays many roles that are key to a change being completed successfully and achieving the desired outcome. This includes being an advocate for employees during change, providing vital answers to clear up confusion, and ensuring employee training is adequate to support the project goals.

What is successful change management?

Supporting the change by giving consistent attention to the change and the need for change management. Championing the change by leading and motivating others in the organization. Making effective and influential decisions regarding the change, including aligning priorities among other leaders in the organization.

What are the four phases of change?

The stages are shock, anger, acceptance and commitment. People’s initial reaction to the change will likely be shock or denial as they refuse to accept that change is happening.

Is change management part of HR?

Unlike other business functions, change management doesn’t “belong” to any one team in the organization. Often, change management sits within HR. But in large organizations, the function may be in a formal project management or change management office. Some companies put it in the office of organizational development.

What is the first stage for change management?

Denial is the first stage of the four stages of change management and it is observed as soon as an change is implemented. In this stage, you will first deny that change has arrived, even if you can read the signs boldly.

What is change management process PDF?

Change management is a systematic and structured process of developing and implementing strategies and interventions for organizations transitioning from current state to a desired state.

What are change strategies?

A change management strategy is a plan for how to make something different. In business, a change management strategy describes specific ways in which an organization will address such things as changes in the supply chain, inventory requirements, scheduling or project scope.

What is change example?

Change means to replace one thing for another or to become different. An example of change is someone getting five one dollar bills for a five dollar bill. An example of change is someone getting a new hair cut. An example of change is a girl becoming a woman. verb.

Why is change management difficult?

Managing change is tough, but part of the problem is that there is little agreement on what factors most influence transformation initiatives. Ask five executives to name the one factor critical for the success of these programs, and you’ll probably get five different answers.

Why is change needed?

Change allows us to move forward in life and experience new and exciting things. When you don’t actively work on evolving yourself, life can become stagnant. Being open to change, learning new skills or working on your inner self can bring about changes you never knew were possible.

What is change in the workplace?

What is change in the workplace? In the workplace, change is anything that interjects with previous work routines, team members, job roles or specific job duties.

Why is change an important part of an organization?

Change in an organization leads to many positive aspects – that lead to retaining a competitive edge and also remaining relevant in your business area. Change encourages innovation, develops skills, develops staff and leads to better business opportunities, and improves staff morale.