Ground Handling Services in Namibia

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Ground Handling Services in Namibia

What is ground handling service?

In aviation, aircraft ground handling defines the servicing of an aircraft while it is on the ground and parked at a terminal gate of an airport.

Overview Of Ground Handling Services In Namibia

In aviation, the term “ground handling” refers to the wide range of services provided to facilitate an aircraft flight or aircraft ground repositioning, preparation for and upon conclusion of a flight which will include both customer service and ramp service functions.

Major categories of ground handling services;

  • Cabin service.
  • Catering.
  • Ramp service.
  • Passenger service.
  • Field operation service.
  • The Caribbean.

Frequently Asked Questions

How many airports are there in Namibia?

There are 4 airports in Namibia with scheduled flights. The biggest airport in Namibia is Windhoek (WDH) / Windhoek Hosea Kutako International Airport with flights to 6 destinations in 5 countries.

What is standard ground handling agreement in Namibia?

Standard Ground Handling Agreement (SGHA) is the model for handling contract created by IATA (International Air Transport Association). This type of contract is used typically to regulate services provided by ground companies to vectors. All the handling operations are accessories to the main contract of air transport.

What is airport ground staff in Namibia?

Within the airport terminal, the ground staff is responsible for: Manning the check-in counters that serve departing passengers. Assisting passengers by answering questions, providing directions, or attending to their other needs. This includes helping passengers with inquiries about delayed or lost baggage.

What is airline ground operations in Namibia?

For an aircraft operator involved in commercial air transport, ground operations is the aspect of the airline that deals with the airport handling procedures ensuring passengers, cargo mail, etc are safely on board the aircraft prior to departure.

What is ground time in Namibia?

Ground time means the time period beginning at the time an aircraft lands and ending at the time an aircraft takes off.

Why is ground handling important in Namibia?

Ground handling makes it possible for flights to land and take off on time, ensures that all boarding cards are issued correctly and that your bags are security checked and then loaded on to the right aircraft. Manpower, or a trained manpower, forms a very important aspect of ground handling.

What does a ground handler do in Namibia?

Ground handlers are responsible for sorting baggage and freight. Their duties involve identification of the baggage’s ultimate destination and transferring it to the right location. The experts must also observe the instructions associated with handling of the special cargo.

What is the importance of Aerobridge in aircraft ground handling?

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These aerobridges allow for the safe and efficient transfer of passengers between the aircraft and the airport terminal without being affected by weather conditions, and improve security by limiting access to aprons and operational areas.

What is passenger handling in aviation in Namibia?

These employees are the front line of customer service. It is their job to ensure the smooth handling of passengers at all phases of their airport experience. From check in to departure, the services provided by our trained staff are customized to the individualized needs of the air carrier.

What is the qualification for ground staff in airport in Namibia?

A student must pass 10+2 with any stream or 3 year engineering diploma from any recognized board/university. Students who are searching for one of the top most institutes of Ground staff in India can qualify the National level Entrance Test of AME CET.

What is ground handling agent in Namibia?

Ground Handling Agent means: a person or agency that performs, on behalf of an operator, the service of accepting, handling, loading, unloading, transferring, or otherwise processing cargo, passengers or baggage.

What is the salary of a ground staff in airport in Namibia?

The entry-level monthly salary packages for cabin crew in the domestic sector range from Rs 25,000 to Rs 30,000 while for foreign airlines, it is between Rs 45,000 and Rs 1.3 lakh. For the ground staff, salary ranges between Rs 8,000 and Rs 15,000 for freshers.

What are the divisions of ground handling responsibilities in Namibia?

  • 5.6.1 Maintenance Management.
  • 5.6.2 Preventive Maintenance.
  • 5.6.3 Electrical Maintenance.
  • 5.6.4 Operational Readiness: Aircraft Rescue and Firefighting.
  • 5.6.5 Safety Aspects.
  • 5.6.6 Airfield Construction.
  • 5.6.7 Conclusion.

What are the duties of a ground staff in Namibia?

  • Greeting and welcoming passengers, and responding to questions.
  • Checking in baggage.
  • Making reservations.
  • Selling airline tickets.
  • Stocking aircraft with refreshments.
  • Cleaning aircraft after flights.
  • Assisting disabled passengers and those with small children.

What is the importance of aircraft ground handling services in Namibia?

Ground handling and Ramp operations represent two of the most important aspects of an international airline’s operations. They affect the exercise of its basic market access rights. It is also an important factor for air carriers in terms of operating costs, service levels and the image portrayed to users.

Why is ground handling important in Namibia?

Ground handling makes it possible for flights to land and take off on time, ensures that all boarding cards are issued correctly and that your bags are security checked and then loaded on to the right aircraft. Manpower, or a trained manpower, forms a very important aspect of ground handling.

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