How to Reset DSTV After Payment in Namibia

How to Reset DSTV After Payment in Namibia

What is DSTV?

DStv is a Sub-Saharan African direct broadcast satellite service owned by MultiChoice. The service launched in 1995 provides multiple channels and services to their subscribers.

Where and how to Reset DSTV After Payment in Namibia

These are the Steps To Reset Your Dstv After Payment In Namibia:

  1. Switch on your Dstv decoder.
  2. Use your Dstv remote to switch the channel to Supersports Blitz.
  3. Now, open the text message app on your phone.
  4. Type Reset.
  5. Leave a space and enter your Dstv Namibia Smart card number.
  6. Send the message as SMS to 3788.
  7. Wait for few minute and your account will be reconnected.

Frequently Asked Questions

How do I reset my DStv after payment in Namibia?

  • Send an SMS with the word RESET accompanied by your smartcard number to 30333.
  • You will receive a confirmation message informing you that your request is being processed.
  • Check after a while if the channels are available.

Why is my DStv not working after payment in Namibia?

After making payment and you wish to reset your decoder using SMS, send “RESET Smartcard number” to 30333 for Nigeria. For example, if your smartcard number is 1234567890, then send “RESET 1234567890” to 30333 (without the quotes).

How long does DStv take to reconnect after payment in Namibia?

It takes a maximum of 15 minutes to reactivate the subscription after payment depending on the mode of payment. For making it easy and accessible to all, there are several modes of payment.

How do I activate DStv now after payment in Namibia?

Leave a space and enter your DStv Smartcard or IUC number. Send the message as an SMS to 22788. Wait for some minutes, and your account will be reactivated.

What happens when you reset your DStv decoder in Namibia?

When you reset your DStv decoder, all the previous setup on your receiver are restored to the default settings. This means if you have made any changes to your decoder menu, then all those settings will be deleted and restored to the factory settings.

What happens if your DStv is suspended in Namibia?

  • Restart your Dstv Decoder.
  • Make use of the Dstv Instant online live chat.
  • Use the Dstv Self Help Service Web Portal.
  • Call the Dstv Customer Care Number according to the country where you’re located.

How much does it cost to reconnect DStv in Namibia?

The amount of money subscribers are supposed to pay an amount to Multichoice depends on what DStv will propose, but usually, the DStv reconnection fee is R50. That is why it is imperative to reach out to DStv customer care and request how much you must pay as a reconnection fee for your account to be activated again.

How do I reconnect my DStv after disconnection in Namibia?

  • Write down all your Dstv account details on a piece of paper.
  • On your mobile phone, dial the DStv customer care number and call them.
  • Once your call is answered, request account reactivation.
  • Please give them the details on your DStv account.

How do I log into my DStv connect in Namibia?

To link and unlink your smartcard, logon to your Connect Profile on, then select DStv Subscriptions, from there you will get options to link and unlink your smartcard. What is a Connect ID? A Connect ID is a profile that allows users to login to all DStv websites and Apps.

Are there free channels on DStv in Namibia?

The free channels are DStv, People’s Weather, SuperSport Play, PBS Kids, Mindset PoP, Channel O, TBN, BBC World News, CNN, Sky News, eNCA, SABC News, Newzroom Afrika, Al Jazeera, Euronews Now and Africanews.

How long can I suspend my DStv subscription in Namibia?

Dstv allows subscribers to request a suspension of their accounts temporarily for a period of seven to fourteen days. Remember, you can suspend your Dstv account for twice the whole year. As a result, you must actually make sure it is necessary to request a suspension since you have two chances in a year.

Can I pause my DStv subscription in Namibia?

Can I suspend my DStv subscription? Yes, you can. If you no longer need to access their packages, there are quite a few methods you can use to terminate your account. Note that this is a cancellation and not upgrading or downgrading from one boutique to another.

Does DStv charge extra for late in Namibia?

It’s to cover the additional admin costs incurred when we process late payments. The account holder is responsible for paying the account and the reconnection fee if services have been disconnected due to non-payment or late payment.

Do pensioners get discount on DStv in Namibia?

If you are a pensioner and are wondering do pensioners get discounts on DSTV? Well, DStv does offer a commercial subscription to multi-unit retirement homes, which means that pensioners can get DStv services at a reduced rate.

How do I connect to DStv in Namibia?

This decoder can be connected to a single, twin, quad or DStv Smart LNB. Connect the cable from the satellite dish directly to the LNB input on the back of the decoder. Connect the cable from the satellite dish directly to the LNB input on the back of the decoder.