2017 Enquiries Clerk Vacant Position( Prosperita Branch) – Nedbank in Namibia

By | November 1, 2017

2017 Enquiries Clerk Vacant Position( Prosperita Branch) – Nedbank in Namibia

Company Nedbank Namibia
Reference # ECP
Published 24/10/2017
Contract Type Permanent
Location Windhoek, Khomas, Namibia
Introduction

Job Purpose:

To provide information and guidance to answer clients queries and requests to deliver client service and refer cross sell opportunities to mitigate risk and contribute to branch objectives

Job Functions Banking
Industries Banking / Finance & Investment
Specification

Key Responsibilities:

Responsible for all client account enquiries 
Responsible for the administration of Cheque books and Bank’s cheques. 
Customer account records ( opening/closing/stop payments/ stop orders/ main file changes) 
Issuing of account statements and credit cards 
Issuing and encoding of bank cards 
Daily balancing of working stock

Requirements

Abilities Requirements:

Customer Service orientation 
Retention and expansion of client base 
Client satisfaction/client quality service 
Cross selling 
Good administrative skills 
Good interpersonal and communication skills 
Computer skills 
Must be accurate 
Excellent knowledge of Bank’s products

Education and Experience Requirements:

Grade 12 (25 points) original certified copy 
Must have at least 1-2 years banking experience in the sales environment 
Teller experience will be an added advantage 
Applicant will be required to work on Saturdays 
Code of Conduct

Job Closing Date 03/11/2017
 Apply Now
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