Administration Specialist: Affluent Sales Support Vacancy at Sanlam Insurance Namibia Closing 24 March 2021
Specialist Affluent Sales Support
Location: Windhoek, Khomas, Namibia
Expiry Date: 24th March 2021
Company: Sanlam Group
Purpose of the position:
The main purpose of the position is to provide after sales service support to Brokers and Financial Advisors.
Main Duties & Responsibilities:
- Capture process and authorise policy amendments
- Handling of intermediary enquiries and requests professionally and in a timely manner
- Provide excellent after sales service to brokers and advisors
- Any administrative support as requires by management
- Assist in departmental requirements as set out by management
- Process and finalise instructions and queries within service level agreement
Additional Requirement:
- Insurance industry experience will be an added advantage
Qualification and Experience
Grade 12 with 2 to 3 years related experience.
Skills & Behavioral Competencies
- Excellent communication skills
- Innovative
- Assertive and problem solving skills
- Client service orientated
- Computer literate
Personal Attributes
Plans and aligns – Contributing independentlyCommunicates effectively – Contributing independentlyAction orientated – Contributing independentlyOptimises work processes – Contributing independently
Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its business clusters – Sanlam Personal Finance, Sanlam Emerging Markets, Sanlam Investments, Sanlam Corporate, Santam, Miway, as well as the Group Office – the group provides many opportunities for growth and development.
Core Competencies
Cultivates innovation – Contributing independentlyCustomer focus – Contributing independentlyDrives results – Contributing independentlyCollaborates – Contributing independentlyBeing resilient – Contributing independently
Turnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.